Unlike some, we do not inflate the price of the items to include the shipping costs. DUE TO THE COVID-19 OUR DISPATCHING IS 1-3 DAYS. 95% of all orders do go out the very next day.
For UK Mainland customers we offer:
- Royal Mail 2nd Class Delivery for small packages upto 2kg in weight and takes upto 3-5 days to arrive
- Royal Mail 1st Class Delivery will still have handling times of 1-3 working days and takes up 1-2 days to arrive
- Courier Service for packages above 2kg and takes upto 2-3 days to arrive
If you require a parcel sooner, please contact us and we will endeavour to fulfil your order subject to timescales (please note extra postage may be required).
theOnlineSweetShop understand that deliveries of large parcels can be troublesome so we have investigated the size of the average UK letter box and have specially sourced packaging, so that where possible your sweets will be posted through your door and waiting for you when you arrive home however due to the varied sizes of letter box this service cannot be guaranteed.
Please note, some areas within the UK attract an additional fee by couriers and Royal Mail. If this is the case with your delivery, you will be contacted by the telephone number or email address provided on the order as the additional fees will need to be paid before the order can be despatched.
Areas that attract an additional postage fee include (but are not limited to) the following areas:
– Highlands and Islands of Scotland
– Northern Ireland
– Off Shore Isles
– Southern island
– Channel Islands
For International deliveries, it is necessary to calculate the volumetric weight of a package when the space a package occupies may cost more than the package’s actual weight. This is usually the case when a very light package is shipped in a large carton for example, as our checkout does not allow for this, if your orders volumetric weight exceeds it’s actual weight then we will require payment of the additional shipment charge, before your International order is despatched.